HomeMy WebLinkAbout06/08/1998 ! �
Telecommunications Advisory Committee
City of Apple Valley
June 8, 1998
7:00 P.M. City Hall
Minutes
1. Call to Order
The meeting was called to order at 7:00 p.m. by Chairperson Bible.
Members Present: Dale Rodell, Rollin Bible, Jerry Brown, David Westbrook
Members Absent: Scott Hugstad-Vaa, John Magnusson
Others Present: Charles Grawe, Dennis LaComb, Scott Binder, Karen Sanderson,
Michael Steiner
2. A�proval of Minutes
The minutes of March 9, 1998 were approved unanimous. Motion by Mr. Rodell, second
by Mr. Brown.
3. Franchise Renewal Update
Mr. Bmder said he spoke with Jane Bremer on two occasion that day about progressing
with the franchise renewal. He said he will have a list of the four or five major points yet
to be resolved to the City by June 19, 1998. He said he believes the major issues include
implementation of a Public Education Government (PEG) fee and a capital grant. Mr.
Grawe explained that the main point of debate was whether Marcus could pass the grant
through to the customer on the PEG fee.
Mr. Binder said the Rosemount system has traditionally had local management. Marcus
has hired a new local manager, Rob Roeder, who will begin on Monday, June 15. Mr.
Roeder will be the local contact for the City and will manage the local system. Mr. Bible
asked about Mr. Roeder's experience. Mr. Binder said Mr. Roeder has managed a cable
operation in southern California for six years.
Mr. Bible said he believes the City has similax ideas about what issues remain to be
resolved. He said he believes some face-to-face meetings should be able to resolve the
issues.
Mr. Binder said he expected Marcus would need sorne cap on the PEG fee. Ms.
Sanderson said she believed Marcus could provide public access for $.15 to $.20 per
subscriber per month.
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4. Relocation of Channe121
Mr. Bible said this issue will complicate franchise negotiations. He explained the City has
invested significant resources and efforts to establish Channe121 as the governrnent access
identity. He said with the new technology in the upgrade he did not understand why the
channel needed to be moved.
Mr. Binder said the relocation was not communicated to the City and was sorry that the
Comxnittee members learned about it through mailings to their homes announcing the new
channel line-up. He said Marcus wants to standardize its line-up on the lower channels.
He said it is technically possible to keep the City's channel on channe121. However, this
will cause some problems. For e�mple, each home ternunal would need to be mapped for
each individual community. It also causes problems if a particular node overlaps
municipal boundaries. He said Marcus would consider donating air time and newspaper
advertisement dollars to re-establish an identity on channel 16. Mr. Bible said the City
will not negotiate the specifics at this meeting but will work it out with the rest of the
franchise renewal.
Mr. Bible asked that the Committee meet again on July 13 to discuss the franchise renewal
and Channe121 relocation.
5. 2n�Zuarter Complaint Log
Mr. Grawe commented that most of the complaints involved right of way repair or rate
increases due to the system upgrade. Mr. Binder said a landscape contractor is under
contract with Marcus to repair the sod damage. Mr. Bible asked how the upgrade was
progressing. Mr. Binder said Marcus is about one month behind schedule.
Mr. Michael Steiner asked to speak befare the Committee about his registered complaint.
He said his da,ughter watched channe199 and was able to decipher pornographic acts
through the masking filter. He said that he also could see the acts through the partial
blocking. He said a Marcus technician also viewed the signal at his home. He said he
called Marcus and complained and was offered 2 months free service, and then $200. He
said he countered by asking for $2,000 to get the company's attention. He said he is upset
because of the principles involved. He said he was ignored by Mr. Binder and Ms.
Sanderson who did not retum his phone calls. He wanted to know what steps Marcus has
taken to protect the community and asked for a guaxantee that it would not happen to
another family.
Mr. Bible responded by thanking Mr. Steiner for coming to the Committee with his issue.
He said the Committee has wrestled with the issue of controlling programming for many
years, but that the Cable Act largely limits the City's authority. He said the Comtnittee
can work with Marcus to make traps that bar the signals available and advertise their
availability.
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Mr. Binder volunteered to apologize to the other members of Mr. Steiner's family. Mr.
Steiner said he is most upset with being ignored. Mr. Binder asked if Mr. Steiner would
agree that the two of them had spoken at least six times since the complaint was made.
Mr. Steiner agreed but said he wanted the Committee to think about the interests of the
residents and their children. Mr. Steiner left the meeting at this point.
Mr. Bible said it behooves Marcus to make the traps available to customers who want that
protection. Ms. Sanderson said the current traps failed to work on the new adult channel
and new traps had to be ordered. Mr. Binder said he spoke with Mr. Steiner at least six
times and did offer Mr. Steiner $200 for his trouble. He said a box was installed on Mr.
Steiner's television within hours of the complaint and about a week later a trap was
installed and the box removed. He said he attempted to reproduce the problem on six other
television sets but was unable to see through the masking. He said he did not feel $2,000
was warranted. He said he would consider rumiing advertisements promoting the
availability of traps to ensure other families can have protection. He said it is important to
word the ads in such a way as not to promote people attempting to see through the
masking. Mr. Binder said the technician could see shadows of what was taking place on
Mr. Steiner's screen. Mr. Binder said Marcus needs to respond quickly to these
complaints and take action to advertise availability of traps. Mr. Binder also said the
scrambling device used by Marcus is industry standard.
Mr. Bible asked that the new manager be informed on the matter and that traps be
available. Mr. Binder said he would prepare an advertisement and will have the new
manager attend the Comtnittee meeting of July 13.
6. Adjourn
Mr. Brown moved, seconded by Mr. Rodell to adjourn the meeting. Motion carried
unanimous. The meeting was adjourned at 7:59 P.M..